Refund policy
RETURN AND REFUND POLICY
Last updated: August 14, 2026
Thank you for shopping at WORLD SHOP. If you are not entirely satisfied with your purchase, we're here to help.
Returns You have 14 days from the date you received your item to request a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by proof of purchase (order confirmation or receipt)
The following items are non-returnable:
- Items marked as final sale
- Intimate apparel and swimwear (for hygiene reasons)
- Personalized or custom-made items
How to Initiate a Return To start a return, contact us at ytmarko@gmail.com with your order number and reason for return. We will provide you with return instructions. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.
Please note that original shipping costs are non-refundable.
Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at ytmarko@gmail.com.
Late or Missing Refunds If you haven't received your refund within 10 business days, first check your bank account, then contact your credit card company or bank. If you've done all of this and still have not received your refund, please contact us at ytmarko@gmail.com.
Contact WORLD SHOP — ytmarko@gmail.com